Privacy Policy
Effective Date: [01-02-2024]
Welcome to the website of Glint Events Management Services (“we,” “us,” or “our”), located at [https://glintems.com/]. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or use our services, including both customized events decor and e-commerce features.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website and services.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
A. Personal Information
Personal information may include, but is not limited to:
- Contact Information: Name, email address, phone number, and address.
- Billing Information: Credit card details, payment information, and billing address.
- Event Details: Information related to your event needs, including dates, themes, and location.
B. Non-Personal Information
We may also collect non-personal information, such as:
- Device Information: Information about the devices you use to access our website (e.g., IP address, browser type, operating system).
- Usage Data: Details about how you use our website (e.g., pages visited, time spent on the site).
C. Information from Forms
When you use the lead-based form submission, we collect the data you provide to respond to your inquiries, confirm bookings, and assist in service requests.
2. How We Use Your Information
We may use the collected information in the following ways:
- Service Provision: To provide our customized events decor services and process your orders through our e-commerce platform.
- Communication: To respond to your inquiries, send updates, confirm bookings, and provide customer support.
- Payment Processing: To process payments for orders placed through our website securely.
- Marketing and Promotional Purposes: To send promotional messages about our events, special offers, or other updates relevant to our services.
- Website Improvement: To enhance and personalize your experience on our website, using data to understand user preferences and trends.
- Legal Compliance: To comply with applicable UAE laws and regulations or respond to lawful requests.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us analyze site usage, remember your preferences, and provide customized content.
- Types of Cookies Used: Session cookies, persistent cookies, and tracking pixels.
- Managing Cookies: You can manage or disable cookies through your browser settings, but please note that some features may not function properly without cookies.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share information with:
- Service Providers: Third-party companies that help us operate our website, process payments, provide customer support, or conduct marketing on our behalf.
- Legal Obligations: We may disclose information to comply with legal obligations, protect our rights, or in response to valid UAE government requests.
5. Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption, secure payment processing, and access restrictions. However, no online platform can guarantee complete security, and we advise using caution when sharing sensitive information.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable UAE law. Once information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on applicable UAE laws, you may have certain rights regarding your personal information, including:
- Access and Correction: Requesting access to your personal information and correcting any inaccuracies.
- Deletion and Restriction: Requesting deletion or restriction of your personal data, subject to legal and operational constraints.
- Objection to Processing: Objecting to the processing of your information for direct marketing or other purposes.
To exercise these rights, please contact us at [Your Contact Email].
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. E-commerce Platform and Lead-Based Model
If you use our e-commerce platform, we collect additional information to process and fulfill your orders. This includes payment information, shipping details, and contact information. For lead-based form submissions, we collect details about your event or service inquiries to follow up and provide the requested information.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware of any information collected from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or UAE regulations. We will notify you of any significant changes by posting the updated Privacy Policy on our website with a revised effective date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:
Glint Events Management Services
Email: glintems@gmail.com
Phone: +971 50 511 9041
Address: Office-1801, Ontario Tower, Business Bay, Dubai