glints events management service dubai uae

Booking Policy

Effective Date: [01-02-2024]

Welcome to Glint Events Management Services! This Booking Policy outlines the terms for making reservations and placing orders with us, covering our customized event decor services and e-commerce purchases. By booking with us, you agree to these terms. Please read them carefully.

1. Event Decor Services Booking

A. Booking Process

To book our event decor services, please:

  • Contact Us: Reach out via our website form, email, or phone to discuss your requirements, desired theme, and availability.
  • Quotation and Confirmation: After discussing your needs, we will provide a quotation. To confirm your booking, a deposit (typically 50% of the total cost) is required.
  • Remaining Balance: The balance payment is due [3 days] before the scheduled event date.

B. Booking Timeline

  • Advance Bookings: We recommend booking at least [1–2 weeks] in advance to secure your date, especially during peak seasons.
  • Last-Minute Bookings: For bookings made less than [ 1-3 day] before the event, please contact us directly to check availability. Last-minute bookings may incur additional fees and are subject to availability.

C. Changes to Bookings

  • Rescheduling: You may reschedule your booking subject to availability. Please contact us at least [3 days] before the event to discuss any changes. A rescheduling fee may apply.
  • Modifications: Any changes to the booking details (e.g., theme, decor elements) should be communicated as early as possible. Changes requested close to the event date may incur additional charges.

D. Cancellations

  • Customer-Initiated Cancellations: Cancellations more than [7 days] before the event may receive a partial refund, excluding the non-refundable deposit. Cancellations made within [7 days] of the event are not eligible for refunds.
  • Company-Initiated Cancellations: If we need to cancel due to unforeseen circumstances, we will provide a full refund or allow you to reschedule at no additional charge.

2. E-commerce Purchases

A. Order Placement

  • Product Selection: You can place orders for event decor items and other products directly through our website. Please review your selections carefully before completing the purchase.
  • Order Confirmation: Upon placing an order, you will receive a confirmation email with details of your purchase. Orders are processed once full payment is received.

B. Same-Day Bookings

  • Order Cut-Off Time: For same-day bookings, orders must be placed by 2 PM to ensure availability and timely processing.
  • Late Orders: If placing an order after 2 PM for same-day delivery or setup, please contact us to confirm availability before completing the purchase. Orders placed without confirmation after 2 PM may be rescheduled to the next available day.

C. Changes and Cancellations

  • Modifications: If you need to adjust your order, please contact us immediately. Changes may not be possible once the order is in processing.
  • Cancellations: Orders canceled after payment is confirmed are subject to our Refund Policy, with refunds available only under certain conditions (e.g., product defect, unavailability).

3. Payment Terms

Please refer to our [Payment & Refund Policy](https://glintems.com/payment-and-refund-policy/) for details on payment methods, payment timelines, and refund eligibility.

4. Contact Us

For questions or assistance with your booking, please contact us:

Glint Events Management Services
Email: glintems@gmail.com
Phone: +971 50 511 9041
Address: Office-1801, Ontario Tower, Business Bay, Dubai